Shipping Policy

Draft — verify before selling. Transit times, carrier, and U.S. import duty rules must be confirmed against your actual fulfillment setup. Duty and de minimis rules for imported parcels have changed recently — check the current CBP rules rather than relying on this page.

Where we ship

United States. Orders to other countries are quoted at checkout where available.

Processing time

Orders are packed and shipped within 12 to 24 hours. You receive a tracking number by email as soon as the parcel leaves.

Delivery time

Estimated delivery is 5 to 12 business days after shipping. This is an estimate, not a guarantee; carrier delays and customs clearance can extend it.

If we cannot ship your order within the timeframe stated at checkout, we will contact you and you may cancel for a full refund.

Shipping cost

Order Shipping
2 or more items Free
Single item, order under $50 $4.90
Order of $50 or more Free

Tracking

Your tracking number is emailed at dispatch. Tracking can take 24–48 hours to show its first scan — that is normal and does not mean the parcel is lost.

Import duties and taxes

Parcels are shipped from outside the United States. Depending on the current customs rules and the value of your order, import duties or fees may be charged on delivery and are the responsibility of the recipient. [TO BE COMPLETED] — confirm whether duties are prepaid at checkout (DDP) or collected on delivery (DDU), and state it plainly here.

Wrong address

Check your address at checkout. A parcel returned because of an incorrect or incomplete address can be reshipped, but the reshipping cost is yours.

Lost parcels

If tracking has not moved for 10 business days, email us. We open a claim with the carrier and, if the parcel is confirmed lost, we reship or refund.

Questions

nevorcare@gmail.com

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